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From109US$ /night
Check-in
06Mar2026Select date
Check-out
07Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

401 West Summit Hill Drive, Knoxville, Tennessee, United States, 37902
-
Steps from Market Square
Perfect
9.0
9.2
/10
4.3
4.1
/5

Crowne Plaza Knoxville Downtown University By Ihg - Full-service hotel near University of Tennessee campus

Located in downtown Knoxville, this hotel is a short drive from the University of Tennessee campus, Neyland Stadium, and Market Square. The property features an indoor pool, a two-story fitness center with Peloton bikes, and 15,670 sq ft of meeting space. Dining options include Mahogany's Restaurant serving American cuisine and The Library lounge. The hotel is pet-friendly and offers accessible rooms with roll-in showers and grab bars. Nearby attractions include the Knoxville Museum of Art, Tennessee Theatre, and Knoxville Zoo.

Additional perks of the hotel

Executive Level accommodations with lounge access

Marketplace selling University of Tennessee merchandise

Downtown trolley service for local transportation

24-hour business center with printing services

Indoor pool open from 6:00 AM to 11:00 PM

On-site gift shop with local souvenirs

FedEx Kinko's pickup and delivery service

Guest rooms

The hotel offers Standard rooms with queen or king beds, featuring HDTVs, mini-fridges, and free Wi-Fi. The Volunteer Suite includes a kitchenette and parlor area. The Summit Suite has a 60-inch TV, separate living area, and dining space. Accessible rooms are available with roll-under sinks and transfer benches. All rooms include Aromatherapy Relaxation Kits and premium bedding.

Other conveniences

Work desks in all rooms

Premium cable channels on HDTVs

Coffee/tea makers in rooms

Safe deposit boxes available

Accessible rooms with visual alarms

Bathrooms with handheld showerheads

Complimentary toiletries

Must-do experiences

  • Visit the Knoxville Museum of Art to see local masterpieces.
  • Try a slice of chocolate pie at the iconic Weigel's Bakery.
  • Explore the Knoxville Farmers' Market on Saturday mornings.
  • Don't miss the historic Sunsphere for stunning city views.
  • Take a stroll in World's Fair Park for beautiful scenery.
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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Standard King Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
Standard Room Two Queen Beds
2 persons
305 sq. feet 
2 King Size Beds
Shower
Heating
Double Room Two Double Beds Disability Access
2 persons
305 sq. feet 
2 Double beds
Shower
Heating
King Room Mobility Accessible Tub Roll Shower
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
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Room Rates & Availability Tracker

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Amenities

Thoughtful hotel amenities for a comfortable stay
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Crowne Plaza Knoxville Downtown University, Mahogany's Restaurant invites guests to enjoy a delightful taste of American cuisine in a warm and family-friendly environment. Open for breakfast, lunch, and dinner, it's the destination for traditional favorites with a focus on gluten-free options, offering a true reflection of Knoxville's rich culinary scene.
Crowne Plaza Knoxville Downtown University By Ihg Restaurant photo
Crowne Plaza Knoxville Downtown University By Ihg Restaurant photo
Crowne Plaza Knoxville Downtown University By Ihg Restaurant photo

Mahogany's Restaurant

American
Ambiance
Family-friendly and casual setting, ideal for gatherings and relaxation.
Key Offerings
Features a menu infused with Southern classics including fried chicken, barbecue, and hearty sides, alongside gluten-free meal options. Meals are crafted with care, accommodating all dietary preferences in a welcoming atmosphere.
Reservation
Not needed
Open daily from 06:30 to 22:00.

Hotel Location

401 West Summit Hill Drive, Knoxville, Tennessee, United States, 37902
Map view
401 West Summit Hill Drive, Knoxville, Tennessee, United States, 37902
Nearby
Square
Market Square
800 ft
Theatre
Tennessee Theatre
1700 ft
Knoxville
Old City
1500 ft
Gallery
The Emporium Center for Arts and Crafts
700 ft
Park
Charles Krutch Park
1400 ft
401 Henley St
East Tennessee Veterans Memorial
1700 ft
Church
Saint Johns Episcopal Church
2000 ft
Downtown
1100 ft
Church
Immaculate Conception Catholic Church
300 ft
Market Square dining
1100 ft
516 W Jackson Ave
Knox Whiskey Works
700 ft
Store
Mast General Store Knoxville
700 ft
Gallery
Bliss & Tori Mason Shoes
900 ft
Market Square
Tennessee Woman Suffrage Memorial
1000 ft
205 W Jackson Ave Suite 205
PostModern Spirits
1100 ft
Gallery
Rala
1300 ft
Church
First Presbyterian Church Cemetery
1800 ft
Restaurants
Stock & Barrel
700 ft
35 Market Sq Suite 101
Cru Bistro Downtown
700 ft
141 S Gay St
Ruby Sunshine
700 ft
37 Market Square
Sweet P's Downtown Dive
1500 ft
410 W Jackson Ave Pay for Parking lots adjacent to and across the street
Knox Mason
800 ft
101 S Gay St # 131
Tupelo Honey
1100 ft
1 Market Square
Chivo Taqueria
800 ft
314 S Gay St
Cafe 4
1100 ft
4 Market Square
Explore Knoxville
Explore Knoxville's Best
Top Attractions
Activities
Dining
Entertainment
Market Square
Market Square
3 minutes' walk
A vibrant marketplace featuring local shops, eateries, and events, perfect for enjoying the local culture.
Knoxville Museum of Art
Knoxville Museum of Art
13 minutes' walk
An engaging art museum showcasing regional and contemporary art. Free admission makes it accessible to everyone.
Tennessee Theatre
Tennessee Theatre
7 minutes' walk
A historic theater known for its stunning architecture and diverse performances, from concerts to classic films.
World's Fair Park
World's Fair Park
11 minutes' walk
Beautiful park featuring gardens and the iconic Sunsphere, offering spectacular views of Knoxville and surrounding areas.
Outdoor Adventure at Volunteer Landing Park
12 minutes' walk
Enjoy walking or biking along the waterfront trails with stunning river views and picnic spots.
Relaxation at Local Yoga Studios
5 minutes' drive
Join a calming yoga session at nearby studios focusing on wellness and community engagement.
Stock & Barrel
Stock & Barrel
3 minutes' walk
A casual eatery known for gourmet burgers and a wide selection of craft beers in a laid-back atmosphere.
Cru Bistro Downtown
Cru Bistro Downtown
3 minutes' walk
Offering locally-sourced ingredients in a sophisticated setting, it's perfect for a chic dining experience.
Old City
Old City
6 minutes' walk
A lively district filled with bars and live music venues hosting local and touring acts, creating a vibrant nightlife.
Tennessee Theatre Events
7 minutes' walk
Family-friendly shows and events happen often at this historic venue, enhancing the cultural landscape of Knoxville.
Transportation Tips
City Centre
Knoxville12 min  ·  3300 ft
Airports
McGhee Tyson Airport (TYS)39 min  ·  15.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at USD 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of US$18.50 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese
Year renovated:
2012
Number of floors:
12
Number of rooms:
155
Former name
crowne plaza knoxville downtown university, an ihg hotel

Guest Reviews & Ratings

What Guests Are Saying?
Review score
Based on 414 verified reviews
9.0/10
Perfect
90%
Recommend
Breakfast
9.0/10
Cleanliness
9.3/10
Comfort
9.4/10
Facilities
9.1/10
Free Wi-Fi
8.9/10
Location
9.4/10
Paid Wi-Fi
10.0/10
Staff
9.4/10
Value for money
8.4/10
Pros
Comfortable rooms
Helpful staff
Perfect location
Cons
Construction noise
Horrible parking
Guest reviews
based on 512 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Crowne Plaza Knoxville Downtown University By Ihg
What is the pet policy at the hotel if I'm traveling with my dog?
24 November 2024
Pets are allowed for a non-refundable fee of $35 USD plus tax, charged per stay, not per day.
Are there any recreational amenities available for guests?
05 January 2025
An indoor pool is available for guests to enjoy year-round.
How much does parking cost at the hotel?
18 December 2024
Self-parking is available in the garage at a rate of $10.00 plus tax per night, and guests can come and go as they please.
What are the check-in times at the hotel?
12 February 2025
Check-in is available after 3 PM, and the hotel staff is available 24/7 to assist with arrivals at any time.
Is there a restaurant on-site for dining options?
30 March 2025
Yes, there is a full-service restaurant and lounge offering a variety of meals throughout the day.
Can guests access Wi-Fi during their stay?
15 April 2025
Complimentary Wi-Fi is provided throughout the hotel for all guests.
What types of fitness facilities are available for guests?
29 May 2025
The hotel features a state-of-the-art fitness center that is open 24/7, equipped with a variety of workout equipment.
Do the rooms have coffee-making facilities?
10 June 2024
Each room is equipped with a Keurig coffee maker for guests' convenience.
Are there any amenities for guests with disabilities?
22 July 2025
The hotel offers accessible rooms and facilities including ramps, wide doorways, and modified bathrooms.
How far is the hotel from popular attractions in downtown Knoxville?
01 August 2025
The hotel is conveniently located approximately 1.6 kilometers from Market Square, making it easy to explore local attractions.

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