What is the pet policy at the hotel if I'm traveling with my dog?
24 November 2024
Pets are allowed for a non-refundable fee of $35 USD plus tax, charged per stay, not per day. 75 photos
CROWNE PLAZA KNOXVILLE DOWNTOWN UNIVERSITY BY IHG, Knoxville – Your ideal downtown stay
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Key details
Hotel Overview
401 West Summit Hill Drive, Knoxville, 37902,
- Steps from Market Square
Great
8.9
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Crowne Plaza Knoxville Downtown University By Ihg - Full-service hotel near University of Tennessee campus
Located in downtown Knoxville, this hotel is a short drive from the University of Tennessee campus, Neyland Stadium, and Market Square. The property features an indoor pool, a two-story fitness center with Peloton bikes, and 15,670 sq ft of meeting space. Dining options include Mahogany's Restaurant serving American cuisine and The Library lounge. The hotel is pet-friendly and offers accessible rooms with roll-in showers and grab bars. Nearby attractions include the Knoxville Museum of Art, Tennessee Theatre, and Knoxville Zoo.
Additional perks of the hotel
Executive Level accommodations with lounge access
Marketplace selling University of Tennessee merchandise
Downtown trolley service for local transportation
24-hour business center with printing services
Indoor pool open from 6:00 AM to 11:00 PM
On-site gift shop with local souvenirs
FedEx Kinko's pickup and delivery service
Guest rooms
The hotel offers Standard rooms with queen or king beds, featuring HDTVs, mini-fridges, and free Wi-Fi. The Volunteer Suite includes a kitchenette and parlor area. The Summit Suite has a 60-inch TV, separate living area, and dining space. Accessible rooms are available with roll-under sinks and transfer benches. All rooms include Aromatherapy Relaxation Kits and premium bedding.
Other conveniences
Work desks in all rooms
Premium cable channels on HDTVs
Coffee/tea makers in rooms
Safe deposit boxes available
Accessible rooms with visual alarms
Bathrooms with handheld showerheads
Complimentary toiletries
Must-do experiences
- Visit the Knoxville Museum of Art to see local masterpieces.
- Try a slice of chocolate pie at the iconic Weigel's Bakery.
- Explore the Knoxville Farmers' Market on Saturday mornings.
- Don't miss the historic Sunsphere for stunning city views.
- Take a stroll in World's Fair Park for beautiful scenery.
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
- Standard King Room2 persons28 sq. feet1 King-size bedAir conditioningHeatingroom details
- Standard Room Two Queen Beds2 persons28 sq. feet2 King Size BedsAir conditioningHeatingroom details
- Double Room Two Double Beds Disability Access2 persons28 sq. feet2 Double bedsAir conditioningHeatingroom details
Show all rooms
Room Rates & Availability Tracker
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Check-in/ Check-out
Amenities
Thoughtful hotel amenities for a comfortable stay
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Pet amenities available
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Crowne Plaza Knoxville Downtown University, Mahogany's Restaurant invites guests to enjoy a delightful taste of American cuisine in a warm and family-friendly environment. Open for breakfast, lunch, and dinner, it's the destination for traditional favorites with a focus on gluten-free options, offering a true reflection of Knoxville's rich culinary scene.
Location
401 West Summit Hill Drive, Knoxville, 37902,
Explore Knoxville
Explore Knoxville's Best
Market Square
3 minutes' walk
A vibrant marketplace featuring local shops, eateries, and events, perfect for enjoying the local culture.
Knoxville Museum of Art
13 minutes' walk
An engaging art museum showcasing regional and contemporary art. Free admission makes it accessible to everyone.
Tennessee Theatre
7 minutes' walk
A historic theater known for its stunning architecture and diverse performances, from concerts to classic films.
World's Fair Park
11 minutes' walk
Beautiful park featuring gardens and the iconic Sunsphere, offering spectacular views of Knoxville and surrounding areas.
Outdoor Adventure at Volunteer Landing Park
12 minutes' walk
Enjoy walking or biking along the waterfront trails with stunning river views and picnic spots.
Relaxation at Local Yoga Studios
5 minutes' drive
Join a calming yoga session at nearby studios focusing on wellness and community engagement.
Stock & Barrel
3 minutes' walk
A casual eatery known for gourmet burgers and a wide selection of craft beers in a laid-back atmosphere.
Cru Bistro Downtown
3 minutes' walk
Offering locally-sourced ingredients in a sophisticated setting, it's perfect for a chic dining experience.
Old City
6 minutes' walk
A lively district filled with bars and live music venues hosting local and touring acts, creating a vibrant nightlife.
Tennessee Theatre Events
7 minutes' walk
Family-friendly shows and events happen often at this historic venue, enhancing the cultural landscape of Knoxville.
Transportation Tips
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of US$18.50 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese
Year renovated:
2012
Number of floors:
12
Number of rooms:
175
Former name
crowne plaza knoxville downtown university, an ihg hotel
Guest Reviews & Ratings
What Guests Are Saying?
Pros
Comfortable rooms
Helpful staff
Perfect location
Cons
Construction noise
Horrible parking
Guest reviewsShow more reviews
Questions of the users
About Crowne Plaza Knoxville Downtown University By Ihg
Are there any recreational amenities available for guests?
05 January 2025
An indoor pool is available for guests to enjoy year-round. How much does parking cost at the hotel?
18 December 2024
Self-parking is available in the garage at a rate of $10.00 plus tax per night, and guests can come and go as they please. What are the check-in times at the hotel?
12 February 2025
Check-in is available after 3 PM, and the hotel staff is available 24/7 to assist with arrivals at any time. Is there a restaurant on-site for dining options?
30 March 2025
Yes, there is a full-service restaurant and lounge offering a variety of meals throughout the day. Can guests access Wi-Fi during their stay?
15 April 2025
Complimentary Wi-Fi is provided throughout the hotel for all guests. What types of fitness facilities are available for guests?
29 May 2025
The hotel features a state-of-the-art fitness center that is open 24/7, equipped with a variety of workout equipment. Do the rooms have coffee-making facilities?
10 June 2024
Each room is equipped with a Keurig coffee maker for guests' convenience. Are there any amenities for guests with disabilities?
22 July 2025
The hotel offers accessible rooms and facilities including ramps, wide doorways, and modified bathrooms. How far is the hotel from popular attractions in downtown Knoxville?
01 August 2025
The hotel is conveniently located approximately 1.6 kilometers from Market Square, making it easy to explore local attractions.Next best alternative
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